Wholesale

Thank you for your interest in carrying our line! We gladly fill wholesale orders. For all new account inquiries, please send an email to wholesale@ourheiday.com with your name, shop name, and some background about your store. Our Accounts Manager will get back to you with all the details about setting you up in our system. Please see below for introductory information.

Customer Care

We take customer service seriously and are here to make the ordering process as seamless as possible. If you have any particular questions about our line, including bestsellers or what might be a good start for your shop, please feel free to reach out to us at any time. 

Minimums

All opening orders must meet a $150 minimum, $100 for reorders. Minimums per SKU are indicated on each individual product page online or in the catalog. We respectfully ask that shops stay mindful about adhering to our MOQs.

Faire

While we are able to set you up with an account directly here through our website, we also support orders processed through Faire. We would greatly appreciate your ordering through our direct link here, as this allows us to save on commission fees for the accounts that have found us outside of the platform. 

Payment

All orders are charged prior to shipping. We accept most major credit cards and paypal. Checks and Net 30 terms will only be considered after a consistent ordering history has been established.

Shipping

Most orders ship with USPS Priority Mail or UPS within 3-7 business days after your order is placed. If you have particular shipping needs or an international carrier you prefer, please contact us. Please note that there may be some delay during holiday and post-show seasons.

Returns & Refunds 

All claims of error or damage must be made within 5 days of receipt. We do not accept consignment orders so any other reason for returns will be evaluated on a case-by-case basis and may be subject to a restocking fee.